The Helpdesk Phone support for all INLIS products (except for SiReNT GPS Data) is available during weekdays from 08:30 AM to 06:00 PM and Saturday from 08:30 AM to 01:00 PM. However, during non-support hours, users can submit problems/enquries through voice mail, fax or electronic mail and Helpdesk shall respond on the next working day.
The Helpdesk for SiReNT GPS Data operates from 8:30 AM to 6:00 PM on weekdays (Monday to Friday). However, during non-support hours, users can submit problems/enquiries through voice mail or electronic mail and Helpdesk shall respond on the next working day.